The Reya Dinner

An exclusive dinner discussion for C-level executives and CX leaders of prominent firms in New York City

Hosted by [24]7.ai, The Reya Dinner is set up to offer a relaxed and intimate forum for C-level executives and CX leaders of prominent firms in New York City to discuss, debate and share experiences over a fine dining experience.

Our discussions are very much inclusive and involve all the wealth of experience from the senior peers in the room.

You can find some pictures and videos of past events on our Instagram page: @ortus.club. All discussion abide by Chatham House Rules.

C-level executives and CX leaders of prominent firms in New York City. Attendance is by invitation only and is complimentary for those invited.

Automating customer interactions: hype or hope?

Creating a personalized service and delivering a seamless customer experience over multiple channels is something that consumers expect.

Chatbots are becoming very instrumental in this system. By having a bot that can follow conversations, searches, and preferences of a specific customer, a company can deepen relationships and facilitate transactions.

We discussed:

  • Are automated customer interactions improving customer experience?
  • What are the best examples of companies that are doing customer support really well?
  • What are the best ways to measure customer satisfaction today?

6:30 pm: Arrival of guests and reception
7:00 pm: Welcome by The Ortus Club and short address from [24]7.ai
7:10 pm: Discussion instigated by the moderator and continued by the group
7:45 pm: Starters served
8:00 pm: Discussion brought to a close and guests are encouraged to continue networking
9:00 pm: Change of seats before dessert

TBC

Monday, 19th of February 2019

TBC

Please confirm your attendance by replying to the invitation sent via email or email us at harry@ortusclub.com. Please note that attendance is by invitation only and is complimentary for those invited.

Hosted by:

OrtusClubThe Reya Dinner